Store Manager | COACH | DFO South Wharf

About us

Coach was founded in 1941 and today is a leading New York design house of modern luxury accessories and lifestyle collections. We attribute the prominence of the Coach brand to the unique combination of our original American attitude and design, our heritage of fine leather goods and custom fabrics, our superior product quality, and our commitment to the customer experience. 

At Coach, we bring together strong, collaborative people in a culture of mutual respect, support, accountability, and passion for the brand and product. Our goal is to offer an inspirational and modern workplace that allows for exceptional talent to thrive.

We are seeking a passionate and experienced Store Manager to join our energetic team in Coach South Wharf!

Benefits and Perks:

• Employee Purchase Program - enjoy amazing products with exclusive discount rates across Coach and Kate Spade products.
• Great global learning and development opportunities leading to career growth - we want to know how you want to grow!
• Extensive support and collaboration directly with our Head Office in Alexandria.
• Collaborative working environment, working alongside a passionate and dedicated team.
• Focus on wellness (including EAP program) and giving back to the community!

Roles and Responsibilities:

• Develop a client-centric mindset, build a collaborative and positive team culture, and communicate our brand vision.
• Build a high-performing team driven to achieve KPIs, sales targets and drive store results.
• Demonstrate a strong sense of business acumen and be able to develop meaningful relationships through your outstanding interpersonal communication skills.
• Strong business acumen.
• Demonstrate effective people and leadership skills to build talent through effective coaching and training strategies.
• Inspires team to meet and exceed performance standards.

Skills required:

• At least 2-3 years previous Retail and Outlet Management experience, leading and developing a team of 15+.
• Experience in Microsoft applications such as PowerPoint, Excel, Microsoft etc, also the POS system.
• A passion for the retail environment and providing exceptional customer service.
• Ability to drive sales and achieve targets consistently.
• Thrives in a fast paced and dynamic retail environment.

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what's possible.