YOUR MISSION
Are you ready to lead a dynamic team and drive sales in an electrifying retail environment? As a PUMA Retail Store Manager, you'll be at the forefront of our retail space and be the customer facing hero. Your strategic vision and leadership will be pivotal in exceeding sales goals, enhancing customer experiences, and fostering a culture of high performance and passion.
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Drive Sales Success: Lead your store to consistently surpass sales targets, KPIs, and profitability goals through effective planning, expense control, and a strong sales culture.
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Elevate Customer Experience: Ensure every customer receives an exceptional experience, reflecting PUMA’s Brand Values and service standards.
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Build and Inspire Your Team: Recruit, train, and develop top talent. Provide ongoing coaching, performance feedback, and recognition to keep your team motivated and high-performing.
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Be a Sales Floor Leader: Spend 85% of your time engaging directly with customers, driving sales, and coaching your team.
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Optimize Operations: Manage payroll, scheduling, and inventory while maintaining a visually compelling store environment that meets PUMA standards.
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Ensure Compliance: Oversee Loss Prevention and operational compliance, maintaining a safe and efficient store environment.
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Drive Marketing and PR: Implement marketing initiatives, manage local PR, and ensure all events are executed within budget and policy guidelines.
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Participate in Growth: Get involved in new store openings and closings, and attend relevant meetings and training sessions.
YOUR TALENT
Experience: Previous experience in a retail management role, preferably in the sports or fashion industry.
Leadership Skills: Strong leadership and team-building abilities.
You’re a natural at motivating others and leading by example.
Customer Focus: A passion for delivering exceptional customer service.
You understand that our customers are at the heart of everything we do.
Sales Savvy: A track record of achieving sales targets and driving business growth.
Operational Excellence: Strong organizational skills and attention to detail.
You know how to keep a store running like a well-oiled machine.