Sales Associate - Pottery Barn Kids

Our Pottery Barn Kids store in Bondi Junction, Sydney is seeking a Sales Associate to deliver a unique shopping experience through excellent customer service in a fast-paced, specialty retail environment. This is a permanent part-time role (30 per fortnight) with a fixed two-week rotating schedule.

As a Sales Associate, you will:

• Provide sincere, friendly, and energetic customer service by exemplifying excellent customer service standards.
• Warmly welcome our customers and assist them with special services including gift wrapping, gift registry, locating merchandise, special orders, back orders, deliveries, and furniture orders.
• Efficiently and accurately perform register transactions (e.g., sales, returns, and exchanges).
• Maintain and demonstrate knowledge of our products, features, benefits, current sales, and promotions.
• Utilize effective selling techniques to build multiple sales and increase productivity.
• Achieve established sales and contest goals.
• Assist in the implementation and maintenance of visual merchandise presentation, signage, and lighting.
• Uphold store and stockroom maintenance and cleanliness standards.
• Perform other duties as assigned by management.
• Comply with all company policies and procedures.

We think you will be successful in this role if you:

• Have retail sales experience, ideally in specialty retail and/or homewares, with strong client relationship skills.
• Have a passion for homewares and/or food.
• Have the ability to connect with customers through service and selling.
• Love to sell and are driven to meet and exceed targets.
• Succeed in a team environment but can work independently and manage your own time.
• Enjoy engaging with customers, discovering their stories, style, and lifestyle to connect them to the right products.
• Have the confidence and passion to anticipate customer needs and solve problems.
• Are most successful when provided with clearly defined sales goals and metrics.
• Have effective communication, organizational, and leadership skills.

Physical Requirements:

• Ability to be mobile in the store and back-of-house areas, including standing for long periods.
• Ability to climb ladders and use other equipment in line with safety standards.
• Ability to lift and mobilise medium to large items, up to 30kg, while utilising appropriate equipment and safety techniques.

You will love working here because:

• We’re a successful, fast-growing, data-driven company with an entrepreneurial vibe.
• We offer competitive salaries and a generous discount on all Williams Sonoma Inc. brands.
• We love to promote internally and offer many development opportunities through training, coaching, and cross-brand and cross-function career moves.
• We’re passionate about where we’ve come from, but we’re pushing forward, redefining retail for the next generation.
• We live and breathe client experience.
• We have a smart, experienced leadership team that is open to fresh ideas.
• We believe in autonomy and reward you for taking initiative.
• We get to be creative daily, and we have fun!

If you are passionate about delivering world-class service to our clients, apply today!

Only those holding the required work rights in Australia will be considered.