Merchandise Operations Manager

Nurture. Grow. Thrive.

Accepting a role with Elders means you will be joining the family backed by a team ready to support and grow your career. Be part of a culture that has been in the making for more than 185 years, a culture so strong it is almost tangible. Much like the farmers and communities we work with, you will experience, passion, dedication and resilience across all parts of the business. With such an iconic, essential business in the Australian landscape we are confident that you too will be proud to grow your career at Elders and wear the pink shirt.

About the role

We are looking for a Retail Branch Operations Manager to join us on a full time, permanent basis.

The Retail Branch Operations Manager is responsible for overseeing the effective planning and execution of retail operational activities to support the branch in achieving its financial growth targets. This role works closely with the Branch Manager and the Merchandise team, ensuring that operations align with business goals. The position may involve managing up to three direct reports and plays a crucial role in streamlining processes, optimizing resource utilization, and contributing to the overall success of the branch.

Responsibilities

• Manage operational and commercial activities of the retail team, ensuring alignment with budget and branch plan, and meeting targets as outlined in the branch dashboard.
• Contribute to the annual merchandise budgeting & forecasting process in collaboration with Branch, Area, and State Finance & Operations Managers.
• Monitor branch performance against key performance indicators (KPIs) and manage planned expenditure.
• Oversee staff rostering, leave planning, training, and professional development for the branch team.
• Drive marketing and promotional activities for branch products, while representing Elders at events, campaigns, and community forums.
• Ensure and lead adherence to Workplace Health & Safety policies, and oversee safety requirements, including risk management, reporting, and staff training.

About You

• Proven leadership experience with strong business management skills and a focus on retail operational planning and commercial outcomes.
• Exceptional communication, influencing, and negotiation skills, with the ability to build strong relationships internally and externally.
• Strong financial acumen with experience in budgeting, cost management, and performance monitoring.
• Demonstrated ability to manage and develop teams, with a focus on achieving targets and fostering a collaborative team culture.
• Experience in agricultural or related industries is desirable, with a deep understanding of customer needs and priorities.
• Relevant qualifications in business, agriculture, or related fields, with commitment to completing required training (e.g., Elders Leadership Development Program, AgSafe, FSRA Tier 2).

About Elders

As a trusted Australian agribusiness, we have played an important role in the agricultural sector for 185 years. Our expansive network across Australia offers links to markets, tailored advice and specialist knowledge across a range of products and services, including farm supplies, agronomy, livestock, wool, grain, finance, insurance, and real estate.

We are committed to a sustainable and prosperous future for rural and regional communities and creating value for all stakeholders in the agricultural supply chain, across both Australian and international markets.

Elders is for Australian agriculture.

We are now looking for the next generation to be part of something big and drive the future of Elders.

If you are ready to grow your career with Elders, please click on 'Apply' today.

For more information call Andrew Low on 0427 533 377 or visit our careers page

Please note, applications may be shortlisted as they are received.

At Elders, we strive to create a safe environment where everyone can thrive. We aspire to do this by recognising talent, promoting inclusion and celebrating diversity. No matter how you identify, we encourage talented people from all backgrounds, abilities and identities to apply for roles at Elders.

We will accept applications from all people with the right to live and work in Australia.

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