Fleet Operations Officer

Nurture. Grow. Thrive.

Accepting a role with Elders means you will be joining a team ready to support and grow your career. Be part of a culture that has been in the making for more than 185 years, a culture so strong it is almost tangible. Much like the farmers and communities we work with, you will experience, passion, dedication and resilience across all parts of the business. With such an iconic, essential business in the Australian landscape we are confident that you too will be proud to grow your career at Elders and wear the pink shirt.

About the role

Elders is seeking a Fleet Operations Officer to join the Elders Fleet Operations team on a permanent, full-time basis.

We’re looking for an enthusiastic, engaged, accountable team-player who’ll perform an integral role in day to day operational fleet activities to ensure that our fleet of over 2,500 vehicles operates effectively.

Elders Fleet has been reimagined with new management. Now is the perfect time to play your part in shaping the future by refining, mapping, and reviewing processes and procedures to optimise team performance, in addition to day-to-day operational activity.

You’ll join the existing Fleet Operations team in this internal customer-facing role, supporting Elders’ drivers, managers, and other stakeholders manage the needs of the fleet, supported by an external Fleet Management Organisation (FMO). This role delivers a great customer experience for staff and stakeholders through timely response, accurate record-keeping, and an understanding of Elders’ complex fleet requirements.

Elders is looking for someone with excellent organisational skills, attention to detail, and a willingness to take ownership of customer and stakeholder outcomes. With so many facets to supporting the fleet, the successful candidate will have the chance to make this role their own and develop specialist areas of expertise within the Fleet Operations team.

Responsibilities

• Support the Fleet Operations team by being a primary point of contact for drivers and other stakeholders.
• Support the FMO as a day-to-day contact for general queries.
• Complete actions to terminate, activate, and vary fleet contracts.
• Update data and records through exception reporting and error identification.
• Contribute to process improvement activities day to day and via targeted projects.
• Undertake ad hoc tasks to support the operation of the Fleet. This can include auditing the fleet, providing support for reviewing existing vehicles and scoping new vehicles, dealing with state and territory registries, working with insurers, and supporting the efficient management of infringement notices.
• Assist the Fleet Operations Team Leader and National Fleet Operations Manager as required to perform tasks such as forecasting, allocating, and ordering new vehicles and accessories.
• Prioritise customer experience across all interactions and develop effective relationships with internal and external stakeholders at all levels.

​About you

• Energetic, outcome-driven, collaborator who wants to learn and develop professionally.
• Experience in an general administration, fleet management, automotive support, or similar.
• Exceptional organisational skills, attention to detail, and willingness to follow processes.
• Ability to manage multiple competing priorities at once and succeed in delivering outcomes in a timely manner.
• Problem solver, willing to pick up the phone and talk through stakeholder concerns.
• Unambiguous, technically-correct written and verbal communication skills.
• Proficient in Outlook, Teams, and Excel.
• Comfortable working digitally, with a geographically-diverse Fleet Operations team and stakeholders.
• Self-motivated, reliable, and collaborative.
• A commitment to continuous improvement, understanding how and why problems may occur and working through mitigants and solutions until they are resolved.
• Thrive in a fast-paced environment.
• Enjoy learning and understanding new systems and processes.
  

You might not meet all of the above criteria. However, don’t hesitate to apply should you see yourself contributing in the role – flexibility is available.

This role offers a hybrid working environment to support the right applicant. The Fleet Operations team is currently based in South Australia and Victoria. Elders’ Adelaide office is the primary place of work, however applicants from other areas are also encouraged to apply.

About Elders

As a trusted Australian agribusiness, we have played an important role in the agricultural sector for 185 years. Our expansive network across Australia offers links to markets, tailored advice and specialist knowledge across a range of products and services, including farm supplies, agronomy, livestock, wool, grain, finance, insurance, and real estate.

We are committed to a sustainable and prosperous future for rural and regional communities, and creating value for all stakeholders in the agricultural supply chain, across both Australian and international markets.

Elders is for Australian agriculture.

We are now looking for the next generation to be part of something big and drive the future of Elders.

If you are ready to grow your career with Elders, please click on 'Apply' today.

For more information call Kylie Bakker on 0483 066 005 or visit our careers page.

Please note, applications may be shortlisted as they are received.

At Elders, we strive to create a safe environment where everyone can thrive. We aspire to do this by recognising talent, promoting inclusion and celebrating diversity. No matter how you identify, we encourage talented people from all backgrounds, abilities and identities to apply for roles at Elders.

We will accept applications from all people with the right to live and work in Australia.

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