Family Store Manager

Why this role matters

Corps is a community-focused church, partnering with the wider community to help transform one life at a time with the love of Jesus. This is achieved through Sunday Worship Services, Community Support and Emergency Relief, Thrift Shop engagement, and small groups.

About the role

We are seeking a values-driven Store Manager who will manage the retail and administrative functions of the Family Store in line with The Salvation Army (TSA) mission and values.

You will successfully

• Manage the daily operations of the Family Store and ensure that it is operating at an optimum level, including retail space preparation, stock flow and rotation, collection and processing of donations, optimal pricing, store cleanliness, point of sale service, cash register operations, and customer service enquiries. 
• A strong focus and commitment to outstanding customer service.
• Effective marketing and merchandising of goods for sale, ensuring brand alignment.
• Manage the financial performance of the store to meet or exceed budget.
• Provide leadership to staff and volunteers (the team) in a collaborative manner. Provide mentorship, training, and motivation to develop and maintain loyalty and trust with the team.

You will have

• Proven experience in retail management, ideally 5 years +
• Sound experience in POS software and Microsoft office programs
• Demonstrated excellent people management skills with an emphasis on volunteers and the community.
• Good presentation, communication and listening skills (both oral and written) to be able to interact and network positively with a variety of people.
• Ability to prioritise tasks and manage time effectively
• Team player, flexible with a positive attitude
• Experience in mentoring/training and managing staff
• Current valid Driver’s Licence
• Current First Aid certificate, or willingness to obtain one.
• A reasonable level of fitness to carry out the duties of this position.

This is a permanent, part-time position (30hrs per week) located in Atherton, QLD. Salary and conditions are in accordance with the General Retail Award Level 6.

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

• Flexible working conditions
• Purpose driven career which has positive social and sustainable outcomes
• Employee Assistance Program - Independent confidential counselling service;
• Opportunity for career development;
• An inclusive culture of dedicated, passionate and professional team members
• Positively supporting and impacting the lives of others through your career contribution 

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration