Customer Service Representative

About The Opportunity

We have an exciting opportunity for a Customer Service Representative to join our team in one of the most dynamic engineering fields of Fluid Power.

In this role you will receive full training to be able to provide sales and administrative support to Berendsen’s nationwide branch network.

This is a full-time position and can be based either in our Sydney Head Office, which is located in Norwest or our Melbourne branch based in Dandenong South.

Your tasks will include:

• Providing internal support for the Sales Team by generating quotations, sales orders, purchase orders, invoices and shipping documentation.
• Liaising with customers, suppliers and internal stakeholders.
• Providing administrative support across the national branch network.
• Assisting customers with product selection by interpreting catalogues and product information.

You will be joining a successful and supportive team, providing professional and friendly service to a range of customers and colleagues.

Why Berendsen Fluid Power?

• At Berendsen, we invest in you by providing comprehensive training and support to ensure your success.
• Enjoy being part of a friendly and experienced team.
• Work for an industry leader as we are at the forefront of hydraulic technology.
• Career development - we are a growing business, and with that comes opportunity.

About You

• Possess a genuine passion for providing exceptional customer service.
• You can be either just commencing your career in customer service, or be an experienced customer service expert.
• Committed, with a desire to grow and develop a long-standing career within the Berendsen business.
• A ‘can do’ approach to your work.
• Enthusiastic about learning and embracing challenges.
• Enjoy working with people.
• An interest or experience in engineering is advantageous but not essential.

What's in it for you?

This is an exciting opportunity to forge a rewarding, long term career within a growing and progressive business that offers career opportunities as you grow and develop your skill set.

You will also have access to our employee benefits program, offering salary packaging options, novated leasing, discounts at everyday stores and much more!

About Us

Berendsen Fluid Power is Australia's largest, locally owned hydraulic company operating hydraulic sales and service branches spanning the country.

We have our customers covered with a wide range of fluid power products, hydraulic service and repair facilities, hydraulic system solutions, as well as our own range of manufactured cylinders and power units.

Berendsen Fluid Power is part of Questas Group. Questas Group operates throughout Australia with 850+ employees over 35 sites.

Questas is committed to fostering a diverse, inclusive workplace and ensuring everyone goes Home Safely Every day.