Customer Service Representative

Operating since 1938, Linfox Armaguard Group has evolved from a cash-in-transit business to a leading secure currency supply chain and technology solutions enterprise. Trusted by our customers in banking, retail, hospitality, medical and government, we offer unrivalled reach to every corner of agreed Australia and New Zealand. Our reputation is built on a culture of safety, underpinned by a commitment to robust security policies, procedures and systems. We are committed to ongoing development of our people and encourage career progression at every opportunity. Expect this and more when you join Linfox Armaguard Group.

What does the job look like?

Working in an existing team, you are the first point of call from internal and external customers that require assistance. Key areas:

• Offer high level customer service over the phone
• Understand customer enquiries and provide assistance
• Set up new customers and create new accounts for existing customers
• Create loyal relationships with internal and external customers to retain accounts and develop and maintain positive working relationship
• Ensure the system is updated with all communication

Are you the one?

You are an excellent communicator, someone that listens and responds well. You can demonstrate:

• Customer service focus
• Solution orientated attitude
• Natural flair to build relationships and influence outcomes
• Able to multitask and prioritise in high pressure situations
• Intermediate computer skills

Sound like you or someone you know? Please click the apply button to submit your application and resume.

Further information

You will be required to meet Linfox Armaguard Groups employment criteria which will include but not be limited to a criminal history check and full medical with a drug and alcohol test.

Don’t have the required experience, but want to know more about the opportunities at Linfox Armaguard Group? We still want to hear from you. Visit www.armaguard.com.au/careers

Back to job listings