Job Status: Temporary (6 months), Part Time – 18 hours per week
Salary: Base wage of $32.18 per hour, 11.25% scaled penalties plus 11.5% superannuation contributions
Applications Close: Tuesday 24th September, 11:59pm
Role Enquiries: --- at recruitment@sydneyoperahouse.com
An organisation where diversity of thought & experience is valued, supported & respected.
THE HOUSE
The Sydney Opera House occupies a unique place in the cultural landscape. It is a globally recognised Australian icon synonymous with inspiration and imagination, among the world’s busiest performing arts centres, one of the architectural wonders of the 20th century and the nation’s most visited tourism destination. Driving this incredible place is a team of passionate and dedicated people. Join us in shaping the Opera House’s future and be provided with opportunities to grow and develop while making a positive contribution to our community.
The Opera House is a living work of art. A place of possibility and wonder – on and off the stage. We bring people together to be uplifted, empowered and entertained. As set out in the Sydney Opera House Strategy 2024-26, our ambition is to be Everyone’s House. To make this real, we are focused on four themes:
For more information about the Sydney Opera House please refer to our website.
YOUR NEW ROLE
The primary role of the Tour Guide is to oversee and conduct inspiring and engaging guided tours of Sydney Opera House for visitors who have booked as part of a group or who arrive at Sydney Opera House for a day visit. Tour Guides conduct special tours for particular interest groups, such as architectural, technical, theatrical, and for those with particular disability requirements. Tour Guides provide a supportive role for the marketing arms of our Resident Companies and various Commercial Partners associated with Sydney Opera House, and they actively promote Sydney Opera House products and services on all tours. The Tour Guide has a custodial accountability for the implementation of Sydney Opera House Security and Occupational Health & Safety standards. These standards are maintained while conducting tours. The Tour Guide provides advice and assistance when problems arise. Problems beyond the Tour Guides' knowledge are referred to the appropriate area of expertise.
Further detailed information about the role and its requirements can be obtained from the role description.
ARE YOU THE ONE?
Key Responsibilities/skills:
CONTRACT AND ROSTERING
KEY DATES
You will need to be available for all of the below key dates
Assessment Centre:
If selected for the short list you will be required to attend a short in person 90 minute Assessment Centre on:
Interview Dates
Following the assessment centre, you may progress to the interview stage. Interviews will be held on:
Initial commencement dates
If you are successful with your application your paid employment (including training) will commence on Friday 25th October 2024. You must be available to work the following dates (9:00 – 14:30), these dates and times are mandatory:
THE PERKS
The Sydney Opera House gives you access to a fantastic range of benefits including:
OUR FOCUS ON DIVERSITY, INCLUSION & BELONGING
We are an inclusive employer who recognises that everyone is unique. We welcome you for who you are – as you are, so if you require any adjustments to the recruitment process please email us at recruitment@sydneyoperahouse.com so we can discuss this further. If you think you’d be a great fit but don’t necessarily tick every box of the role description, please still get in touch.
We welcome and encourage applications from First Nations people, recognising the value, unique skills, and knowledge that First Nations employees bring to the workplace. We welcome and encourage applications from people of all genders. We welcome and encourage applications from people who are d/Deaf and Disabled or with disability, from culturally and linguistically diverse backgrounds, neurodiverse, identify as LGBTIQ+ and from other underrepresented groups/communities.
Read more about our DI&B commitments outlined in our Strategy, which works hand in hand with the commitments in our longstanding Reconciliation, Accessibility and Environmental Action plans.
NEED TO WORK FLEXIBLY?
We know flexibility means different things to different people, let us know how we can best support you to be your best.
SOUND LIKE YOU? APPLY NOW
Your personal information is being collected to enable the Sydney Opera House to assess your suitability for appointment to the position you have applied for. This personal information will be managed in accordance with the Sydney Opera House Privacy Management Policy and Plan
Applicants are asked to include the following documents with their applications:
In addition, applicants will be prompted to answer the two following targeted questions in the online application platform.
To be eligible to apply for this position, applicants must have existing Australian work rights. Any offer of employment will be subject to a satisfactory National Police Check and Pre-Employment Health Assessment. The assessment seeks information only relevant to performing the inherent requirements of the job, it remains strictly confidential and applicants will be informed of the result.
Applications will not be accepted from recruitment agencies