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Sales Assistant

Oriental Merchant Group
Temporary
On-site
Mulgrave, Australia

The company:

Oriental Merchant is a leading wholesaler and distributor of authentic Asian food goods in the FMCG industry. We supply major supermarkets and independent grocery stores across Australia, New Zealand and Europe with brands and products familiar throughout the Asia Pacific region. We are proud of what we have achieved in the Asian food category and are looking for a new addition to our team!

We have an incredible opportunity for a Sales Assistant to join our close-knit Sales team in Mulgrave!

This is a casual position

Primary Responsibilities

1. Sales Assistance Responsibilities

  • a. Achieve the monthly/yearly tele-sales KPIs of assigned stores.
  • b. Carry out sell-in plan and place orders accordingly among assigned stores per set call cycle or tele-sales routine.
  • c. Report to respective State Sales Supervisor on closing stores/potentially closing stores/new store opening for tele-sales customers.
  • d. Visit tele-sales customers with HOS, Regional Sales Manager, State Sales Supervisor when necessary.
  • e. Maintain effective business relationship with personnel of assigned customers.
  • f. Follow and implement monthly promotional program for assigned customers.
  • g. Working with various teams (i.e. Sales Support Team, Operation Team, Finance Team) to coordinate all the sales operation with assigned stores if needed. (Include but not limited to Deliveries, Collection, Customer Enquiries/Complaints)
  • h. Consolidate feedback and reports to support HOS (Include but not limited to: sales reports, achievement reports, inventory reports, short code clearance reports, PIMI reports, Forecast reports, monthly special reports.)
  • i. Carry out all Sales Representative job responsibilities as relief/replacement staff when necessary.

    • 2. Other Duties

  • a. Support other sales and trade related duties upon request by management as and when necessary.

    • Key Requirements

    • Full Australian working rights
    • Excellent verbal and written communication skill in both Chinese (Mandarin/Cantonese) and English
    • Strong computer skills in all Microsoft applications and programs;
    • Attention to details
    • Ability to Multi-task and Ability to priorities

    *At Oriental Merchant, the security of our employees and candidates is a priority. Recently, we have been made aware of certain unauthorized individuals falsely presenting themselves as recruiters as part of online scams or phishing attempts. We will never request sensitive information such as your bank account information, money or any personal information for visa sponsorships during the application and interview process.

    If someone asks you for sensitive information, we strongly advise that you assume that individual is not affiliated with Oriental Merchant. Some things to watch out for:

    • We will never request payment from you to process employer sponsored visas of any kind. Employer sponsored visas is something Oriental Merchant unfortunately do not currently facilitate for candidates.

    • Slightly altered or unprofessional email addresses. Oriental Merchant’s Australian based HR team/management only corresponds from email addresses with the domain ‘@oriental.com.au’.

    • Vague job requirements or job descriptions. Most of our open job opportunities and descriptions can be found on our company website https://au.orientalmerchant.com/careers/

    If you would like to verify who you are speaking to please reach out to before providing any information.

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