Field Service Technician

Leidos is a Fortune 500® Technology, Engineering, and Science Solutions and Services leader. Leidos' 47,000 global employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023.

Leidos Australia has been a trusted partner to the Australian Government, including the Department of Defence, for more than 25 years, having delivered some of the most complex software and systems integration projects in Australia. With a local workforce of around 2,000, of which 85% hold a government security clearance, we have one of the largest security-cleared workforces in Australia. Our team is also backed by Leidos' global expertise, experience and capabilities.

Your New Role

Working under the direction of the Senior Maintenance Manager and reporting to the Support Services Manager, the successful applicant will work with the customer’s technical organisation and provide support to the end users through maintaining their in-service equipment and providing technical support assistance.

Responsibilities will include:

• Maintain an annual activity plan for all Preventative Maintenance
• Perform routine Preventative Maintenance activities on the delivered systems
• Plan and coordinate completion of routine Preventative Maintenance activities by external vendors
• Work with the Senior Maintenance Manager to schedule Corrective Maintenance activities
• Perform fault-finding and conduct investigations into customer-reported system defects
• Managing and reporting performance against contracted maintenance KPIs
• Coordination of internal/external stakeholders to ensure timely completion of maintenance activities
• Ensuring all maintenance activities have the required Objective Quality Evidence (OQE) documentation and are accurately reflected within the CoA systems
• Conduct Goods Inwards receipt and inspection – including raising Non-Conformance Reports (NCRs).
• Support Inventory management – including inventory movement and accounting of Leidos assets and CMCA

Occasional local and interstate travel may be required to perform maintenance and support technical investigations at end-user locations.

About You & What You'll Bring

Essential

• Ability to plan and schedule work as this role will include the coordination of maintenance activities
• Demonstrated experience working on electrical / mechanical systems and use of hand tools – practical experience in any of the following areas: vehicle mechanical work (marine, aviation or automotive), technical field service work, appliance servicing, electrical/electronic trades, IT service
• Certificate III or higher in relevant field or student with studies underway in a related area
• PC skills - managing software installation and auditing, as well as ability to manage firmware upgrades.

Desirable

• Telecommunications skills – including understanding of Local Area Networks (LANs) and radio networks
• Written expression – ability to write reports and answer correspondence effectively
• Experience working on equipment operated in a maritime environment
• Ability to work both autonomously and as part of a team.

Applicants must be an Australian Citizen and be eligible to obtain and maintain an Australian Government Security Vetting Agency (AGSVA) Clearance.

At Leidos, we’ve built our business on the ability to Redefine Possible and the same applies to your career. We proudly embrace diversity and support our people at every stage of their Leidos journey in terms of inclusion, accessibility and flexibility. We look forward to welcoming you.

We embrace diversity and are committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.