Customer Service Representative

About us:

EBOS Healthcare is a distributor of pharmaceutical and medical consumables to the Healthcare market. Our customer base includes, but is not limited to, the Hospital, Aged Care, General Practice and Pharmacy sectors. As such, this role offers variety and an opportunity to positively influence how our customers deliver best medical care to their patients.
EBOS Healthcare is a subsidiary of the EBOS Group. With almost 5,000 employees in 109 locations across Australia, New Zealand, and Southeast Asia, EBOS Group is the largest and most diversified Australasian marketer, wholesaler and distributor of healthcare, medical and pharmaceutical products. It is also a leading marketer and distributor of recognised animal care brands.
EBOS Group is publicly listed on the New Zealand and Australian stock exchanges.

The opportunity:

Customer Service Representative reporting to a Customer Service, Team Leader.

What you will do:

• Interact with Internal and External customer to deliver Positive Customer Experiences
• Fulfil customer expectations in line with business plans and strategies.
• Engage with colleagues and managers to learn new skills and processes to enhance work efficiency.

What we are looking for:

• Positive manner with an ability to work both autonomously and as part of a broader team.
• Attention to detail - especially when engaging with customers via email or phone, and when processing orders into our ERP system.
• Willingness to develop and enhance professional customer service skills.
• Demonstrate a can-do attitude and willingness to participate with others in the team to achieve group targets
• Build positive relationships across the wider business to enable delivery of exceptional CS experience.
• Live the EBOS values of quality, integrity, and trust.

Why us?
This is a unique opportunity to work in a company where you are valued, given the recognition you deserve and suitably rewarded for your hard work.
Other benefits include:
• Employee Share Plan
• Company Paid Parental Leave
• Employee Assistance Program for Mental Health Wellbeing
• Staff Awards
• Employee Referral Program
• Health Insurance Discounts

EBOS Group are committed to developing and creating an inclusive workplace that embraces and celebrates diversity and inclusion.
We are an equal opportunity employer and encourage applications from people of all ages, nationalities and cultures including Aboriginal and Torres Strait Islander peoples. Pre-employment checks may be required and will be discussed with the successful candidate.

If you believe that you have the necessary attributes to succeed in this challenging and rewarding role, please apply by click “Apply”.
For more information about the role, please contract Sarah Robertson srobertson@ebosgroup.com.au

Applications close: Friday 20th September