Customer Service Representative - 12 month contract

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Major Accountabilities

• Handling of customers queries on the phone
• Processing orders in SAP to enable correct purchase, invoicing and delivery of Alcon product to customers
• Liaising with freight for tracking of orders
• Providing excellent customer services for customers and commercial teams
• The role offers an opportunity to display initiative, a passion for service excellence and to actively demonstrate Alcon’s core values.

Skills and Experience

• Accurate and quick data processing skills
• SAP experience
• Good communication skills
• Attention to detail
• Problem solving
• Customer service experience in the Medical Device or Pharmaceutical industry preferred

D&I

Alcon champions equality, giving back to the community and wellbeing by embracing initiatives that educate and inspire our associates to their best self.

#Great Place to Work certified 

https://greatplacetowork.com.au/gptwcertified/alcon-australia/

Why join Alcon?

- Join a global leader with a rich history of innovation and excellence in eye care.

- Be part of a collaborative and supportive team culture that values diversity and inclusion.

- Enjoy a competitive compensation package and opportunities for career advancement.

- Make a meaningful difference in the lives of patients worldwide by contributing to cutting-edge advancements in eye health.

If you're ready to take the next step in your career and lead a dynamic team towards success, we want to hear from you! Apply now and join us in shaping the future of eye care at Alcon.

Alcon Careers

See your impact at alcon.com/careers

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