We're reimagining the way Australians live, work, and play. We own and manage some of the most recognisable and loved retail destinations across Australia.
We’re evolving our portfolio into destinations that offer a broad selection of retail, residential, and office spaces. Through our diverse portfolio, data-led decision-making, and nationwide development pipeline, we do things differently.
We are Vicinity.
Role purpose
The Assistant Retailer Manager supports the Retail Management Team in delivering retailer engagement strategies aimed at maximising net property income and asset valuation with a portfolio of approx. 55 general retailers. This role requires strong financial acumen and interpersonal skills to deliver successful retailer interactions. The assistant retail manager will be responsible for leasing storage spaces and managing the budget.
Key Responsibilities
• Manage all storage licenses, including temporary Christmas storage requests and reconfigurations.
• Associated with development impacts with storage relocations and vacate notices
• To act as the relationship liaison for a number of assigned tenants (this role can be considered a stepping stone towards he Retail Manager role);
• Participating and assisting in the compilation of the monthly management report which includes key retailer insights on sales performance
• Assessing the performance of retailers and identifying opportunities to improve sales
• Regular formal and informal retailer meetings, including debt collection
• Take on extra tasks as and when required to support the Retail team;
• Complete a Victorian Agent Representative course
Key Role Relationships
• Retail and commercial tenants
• Customers
• Centre management team
• Vicinity casual mall leasing, Brandspace, Leasing, AR and Development teams
Capability and Experience
- You will be an experienced administrator who has worked in a similar team coordination role ideally within retail or a customer service industry.
- You will have extensive experience using the Microsoft Office suite, including Outlook, PowerPoint, Excel and Word and experience with accounting systems such as JD Edwards would be advantageous but not essential.
- You will bring outstanding communication and organisational skills and be known for your ability to collaborate effectively across multiple functions within the organisation.
- You will have a strong ability to multi-task coupled with an excellent attention to detail.
- You have a positive attitude; thrive in working in a fast-paced environment and a customer service ethic that is second to none.
- You are always adaptable in your approach and responsive to the needs of the stakeholders and leaders you support.
- You understand the diverse nature of our business, our customers and our people.
- You actively contribute to a positive environment within the team.
Why Vicinity?
Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised. This includes:
- Flexible working options
- Birthday leave & purchased additional leave
- $1,000 worth of VCX securities rewarded for eligible team members
- Internal mentoring program
- Generous Parental Leave
We live and work by our values of Respect, Integrity, Customer Focus, Collaboration and Excellence. They are the foundation to everything we do and provide us a north star with which we can shape meaningful places where communities connect.
At Vicinity we embrace and celebrate diversity and are committed to creating an inclusive work environment where we attract, retain and develop our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
Our people and our Employee Advocacy Groups (Gender Balance, Cultural Diversity, Disability & Access and Pride & Allies) actively build community and provide allyship within Vicinity. If you’d like to speak to someone to understand what it’s like firsthand to work here, please reach out to our Talent Acquisition team.
We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information in this job advertisement or the application form, and require this in an alternate format, please contact our Talent Acquisition Team. Similarly, if you would like to discuss workplace accessibility, any reasonable adjustments we can make to better support you during the recruitment process, or your potential future role please reach out to our Talent Acquisition team:
Email: talent.acquisition@vicinity.com.au
Phone: +61 3 7001 4000 (request to speak to our Talent Acquisition team)
Note: To be eligible to apply for this position, you must have existing, relevant Australian work rights. At the later stages of the recruitment process the shortlisted candidate/candidates will be required to undergo a Criminal History Background/Police Check as a mandatory part of the process. Additional qualification checks may also be required dependant on role and level.