Customer Service Representative

Join a Thriving Industry Leader at No 1 Roofing & Building Supplies!

Are you ready to be part of something big? No 1 Roofing & Building Supplies, one of the largest wholesale suppliers of metal roofing and building products, is expanding, and we're looking for Customer Service superstars to join our brand-new branch in Queanbeyan, opening this November 2024!

With a legacy of excellence since 1990, we've built strong, trusted relationships with our customers and the most reputable brands in the Australian Building industry. As we continue to grow, we’re seeking enthusiastic individuals who are passionate about customer service to help us drive success in our newest location.

Who We’re Looking For:

We have multiple full-time opportunities available, including:

• Customer Service Representatives
• Office Manager

Your Role:

As a key member of our team, your day-to-day responsibilities will include:

• Greeting and welcoming customers via phone, digital media, and in-person interactions.
• Processing transactions efficiently using our ERP system.
• Understanding customer needs and making tailored recommendations to help them achieve their goals.
• Managing orders and preparing accurate quotations.
• Training and mentoring new employees to ensure our high standards are maintained.

About You:

You’re a friendly, proactive individual with a knack for delivering exceptional customer experiences. You excel in communication and have a natural talent for guiding customers through their purchasing decisions. While experience in building supplies or the construction/roofing industry is a big plus, what we value most is your customer-centric approach and eagerness to grow.

Why Join Us?

• Competitive Salary: We offer a package that reflects your skills and experience.
• Be Part of Our Growth: Join a dynamic company that’s on an exciting growth trajectory—this is your chance to make a real impact!
• Creative Freedom: Bring your ideas to the table and play a key role in shaping the success of our Queanbeyan branch and No 1 Roofing as a whole.
• Career Development: Access a range of formal and informal training programs to help you reach your full potential and achieve your career aspirations.
• Vibrant Team Culture: Work in a fun, supportive, and high-performing team environment where your contributions are valued.

Ready to Take the Next Step?

Don’t miss out on this opportunity to be part of a thriving industry leader. Apply now, and we’ll be in touch to discuss your future with No 1 Roofing & Building Supplies!